Order placed can’t be changed/canceled. Unless informed within 2 days.
For ready-made furniture products, if the request is made within
48 hours, the advance is
fully
refundable. We can refund up to 80% of the paid amount,
In the case of customizing, we hope you understand that we have to put workmanship and
material
just
for your product. The advance paid is nonrefundable for such customizations.
We apologize for any defects found on a delivered product. Please call us at 9917070099 ASAP we'll send our expert team to your doorstep to fix any such issue. Just make sure you inform us within 24 hours of delivery.
Yes, we may charge a nominal fee for site visits. However, this fee is often adjustable against the total cost of the project if you choose to proceed with our services. It helps cover the time and resources involved in understanding your space and requirements. Contact us for more details or to schedule a site visit.
We have a comprehensive return policy. If you encounter any issues with your furniture, please contact us within 30 days of delivery, and we will work to resolve the matter promptly.
For a retail product, the complete amount needs to be paid so that we can ship your furniture to you. For any customized product, we will need 50% of the amount to start working for you. And balance 50% before dispatching it.
We don't provide an EMI or credit option.
Please read these terms carefully. By placing an order with Wooden City Interior, you agree to abide by these terms and conditions. If you have further questions, contact our customer service team at info@woodencityinterior.com.